Ref: QABW 001
Quality Policy Statement
Victoria Carpets Ltd is committed to the continual improvement of customer satisfaction levels via all of its sourcing and production processes and all related activities.
The Company will control its activities in line with the principles of ISO 9001:
- Set performance objectives to generate continual process and service improvement and ensure these objectives are made known to employees
- Provide sufficient resources to ensure the policy is effectively implemented and maintained
- Make ISO 9001 a prime responsibility on ISO matters to encourage their commitment and involvement
- Involve and consult employees on ISO matters to encourage their commitment and involvement
- Ensure employees at all levels are suitably trained and competent to carry out their duties
- Include ISO in management meeting reviews. Whilst the assessment of the effectiveness of this policy will be done annually, the review of ISO will be continous and have no time boudaries.
Environmental Policy Statement
The Company will control its activities in line with the principles of ISO14001 and comply with applicable legal regulations.
The Company will strive for improvements in:
- Meeting market requirements, e.g REACH and other requirements
- Minimise local environmental impacts
- Comply with relevant legislation
- Reduction of landfill from process waste
- Improvement of recycling from process waste
- Emission control of vehicles
- Control and Reduction of energy usage
The Company will maintain its ISO 9001 and ISO 14001 (Environmental Systems) accreditation in order to create a fully functioning intergrated management system for the business.